22 citations · 31 across the 11 of their papers we have counts for
5 papers · 1 filter
Linguistic Elements of Engaging Customer Service Discourse on Social Media
Sonam Singh, Anthony Rios
Customers are rapidly turning to social media for customer support. While brand agents on these platforms are motivated and well-intentioned to help and engage with customers, thei…
A Comprehensive Study of Gender Bias in Chemical Named Entity Recognition Models
Xingmeng Zhao, Ali Niazi, Anthony Rios
Chemical named entity recognition (NER) models are used in many downstream tasks, from adverse drug reaction identification to pharmacoepidemiology. However, it is unknown whether…
Measuring Geographic Performance Disparities of Offensive Language Classifiers
Brandon Lwowski, Paul Rad, Anthony Rios
Text classifiers are applied at scale in the form of one-size-fits-all solutions. Nevertheless, many studies show that classifiers are biased regarding different languages and dial…
UTSA NLP at SemEval-2022 Task 4: An Exploration of Simple Ensembles of Transformers, Convolutional, and Recurrent Neural Networks
Xingmeng Zhao, Anthony Rios
The act of appearing kind or helpful via the use of but having a feeling of superiority condescending and patronizing language can have have serious mental health implications to t…
Turning Stocks into Memes: A Dataset for Understanding How Social Communities Can Drive Wall Street
Richard Alvarez, Paras Bhatt, Xingmeng Zhao +1
Who actually expresses an intent to buy GameStop shares on Reddit? What convinces people to buy stocks? Are people convinced to support a coordinated plan to adversely impact Wall…