2 papers
cs.HC2026
Perceived System Predictability: Scale Development and Application
Hendrik Schuff, Heike Adel, Ngoc Thang Vu
How predictable users perceive an interactive system to be shapes how they interpret, trust, and rely on it, yet HCI lacks both a precise conceptualization and a validated instrume…
cs.CL2024
Investigating the effect of Mental Models in User Interaction with an Adaptive Dialog Agent
Lindsey Vanderlyn, Dirk Väth, Ngoc Thang Vu
Mental models play an important role in whether user interaction with intelligent systems, such as dialog systems is successful or not. Adaptive dialog systems present the opportun…