25 citations · 30 across the 6 of their papers we have counts for
4 papers · 1 filter
Evidence Before Sampling: Interpretable Implicit Negative Candidate Discovery for Recommendation
Shreya Rajpal, Sonia Sharma, Swapnil Parekh +4
Recommender systems learn from observed user-item interactions, but explicit negative feedback is often unavailable. Since deep learning models require negative signals for trainin…
Screen Before You Serve: Simulation for Production Customer Experience AI Agents at 140M Scale
Edesio Alcoba, Kevin Rossell, Aman Gupta +13
Customer experience (CX) agents use tools and large language models to address customer requests and guide conversational interactions with an organization's products. Improving th…
Spatial Reasoning via Modality Switching Between Language and Symbolic Representations
Shreya Rajpal, Tanawan Premsri, Parisa Kordjamshidi
Human reasoning is inherently multimodal: when problems become difficult, we rarely think in words alone. We often externalize our reasoning by sketching diagrams or drawing grids…
Octopus: A Framework for Cost-Quality-Time Optimization in Crowdsourcing
Karan Goel, Shreya Rajpal, Mausam
We present Octopus, an AI agent to jointly balance three conflicting task objectives on a micro-crowdsourcing marketplace - the quality of work, total cost incurred, and time to co…