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20172024
most citedA case study of Generative AI in MSX Sales Copilot: Improving seller productivity with a real-time question-answering system for content recommendation

2 citations · 5 across the 4 of their papers we have counts for

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cs.IR2024

Fine-grained large-scale content recommendations for MSX sellers

Manpreet Singh, Ravdeep Pasricha, Ravi Prasad Kondapalli +6

One of the most critical tasks of Microsoft sellers is to meticulously track and nurture potential business opportunities through proactive engagement and tailored solutions. Recom…

cs.IR2024★ 2 cited

A case study of Generative AI in MSX Sales Copilot: Improving seller productivity with a real-time question-answering system for content recommendation

Manpreet Singh, Ravdeep Pasricha, Nitish Singh +4

In this paper, we design a real-time question-answering system specifically targeted for helping sellers get relevant material/documentation they can share live with their customer…