2 papers
stat.ME2018
On Design of Problem Token Questions in Quality of Experience Surveys
Jayant Gupchup, Ebrahim Beyrami, Martin Ellis +3
User surveys for Quality of Experience (QoE) are a critical source of information. In addition to the common "star rating" used to estimate Mean Opinion Score (MOS), more detailed…
cs.MM2018
Analysis of Problem Tokens to Rank Factors Impacting Quality in VoIP Applications
Jayant Gupchup, Yasaman Hosseinkashi, Martin Ellis +2
User-perceived quality-of-experience (QoE) in internet telephony systems is commonly evaluated using subjective ratings computed as a Mean Opinion Score (MOS). In such systems, whi…