12 citations · 15 across the 8 of their papers we have counts for
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cs.AI2026
Screen Before You Serve: Simulation for Production Customer Experience AI Agents at 140M Scale
Edesio Alcoba, Kevin Rossell, Aman Gupta +13
Customer experience (CX) agents use tools and large language models to address customer requests and guide conversational interactions with an organization's products. Improving th…
cs.AI2021
Efficient Vertex-Oriented Polytopic Projection for Web-scale Applications
Rohan Ramanath, S. Sathiya Keerthi, Yao Pan +2
We consider applications involving a large set of instances of projecting points to polytopes. We develop an intuition guided by theoretical and empirical analysis to show that whe…