25 citations · 88 across the 20 of their papers we have counts for
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cs.GT2020
A survey of queueing systems with strategic timing of arrivals
Moshe Haviv, Liron Ravner
Consider a population of customers each of which needs to decide independently when to arrive to a facility that provides a service during a fixed period of time, say a day. This i…
math.PR2020★ 2 cited
Estimating customer impatience in a service system with unobserved balking
Yoshiaki Inoue, Liron Ravner, Michel Mandjes
This paper studies a service system in which arriving customers are provided with information about the delay they will experience. Based on this information they decide to wait fo…