6 citations · 7 across the 2 of their papers we have counts for
2 papers
cs.HC2023★ 1 cited
Advances in Automatically Rating the Trustworthiness of Text Processing Services
Biplav Srivastava, Kausik Lakkaraju, Mariana Bernagozzi +1
AI services are known to have unstable behavior when subjected to changes in data, models or users. Such behaviors, whether triggered by omission or commission, lead to trust issue…
cs.SI2020★ 6 cited
Personalized Chatbot Trustworthiness Ratings
Biplav Srivastava, Francesca Rossi, Sheema Usmani +1
Conversation agents, commonly referred to as chatbots, are increasingly deployed in many domains to allow people to have a natural interaction while trying to solve a specific prob…