5 citations · 5 across the 5 of their papers we have counts for
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math.PR2021
Controlling arrival and service rates to reduce sensitivity of queueing systems with customer abandonment
Katsunobu Sasanuma, Robert Hampshire, Alan Scheller-Wolf
The Erlang A model--an M/M/s queue with exponential abandonment--is often used to represent a service system with impatient customers. For this system, the popular square-root staf…
math.OC2021
An opaque selling scheme to reduce shortage and wastage in perishable inventory systems
Katsunobu Sasanuma, Akira Hibiki, Thomas Sexton
Effective management of perishable inventory systems is often strewn with challenges, especially when a strong trade-off relationship exists between shortage and wastage of perisha…