activity
20202026
most citedDoes the Whole Exceed its Parts? The Effect of AI Explanations on Complementary Team Performance

8 citations · 16 across the 8 of their papers we have counts for

collaborators

8 papers

cs.IR2026

SteerEval: A Framework for Evaluating Steerability with Natural Language Profiles for Recommendation

Joyce Zhou, Weijie Zhou, Doug Turnbull +1

Natural-language user profiles have recently attracted attention not only for improved interpretability, but also for their potential to make recommender systems more steerable. By…

cs.IR2024

End-to-end Training for Recommendation with Language-based User Profiles

Zhaolin Gao, Joyce Zhou, Yijia Dai +1

There is a growing interest in natural language-based user profiles for recommender systems, which aims to enhance transparency and scrutability compared with embedding-based metho…

cs.CY2024★ 1 cited

Algorithms for College Admissions Decision Support: Impacts of Policy Change and Inherent Variability

Jinsook Lee, Emma Harvey, Joyce Zhou +3

Each year, selective American colleges sort through tens of thousands of applications to identify a first-year class that displays both academic merit and diversity. In the 2023-20…

cs.CL2024

Language-Based User Profiles for Recommendation

Joyce Zhou, Yijia Dai, Thorsten Joachims

Most conventional recommendation methods (e.g., matrix factorization) represent user profiles as high-dimensional vectors. Unfortunately, these vectors lack interpretability and st…

cs.AI2023★ 3 cited

GPT as a Baseline for Recommendation Explanation Texts

Joyce Zhou, Thorsten Joachims

In this work, we establish a baseline potential for how modern model-generated text explanations of movie recommendations may help users, and explore what different components of t…

cs.CL2023★ 4 cited

Augmenting Holistic Review in University Admission using Natural Language Processing for Essays and Recommendation Letters

Jinsook Lee, Bradon Thymes, Joyce Zhou +2

University admission at many highly selective institutions uses a holistic review process, where all aspects of the application, including protected attributes (e.g., race, gender)…

cs.HC2023

An Interactive UI to Support Sensemaking over Collections of Parallel Texts

Joyce Zhou, Elena Glassman, Daniel S. Weld

Scientists and science journalists, among others, often need to make sense of a large number of papers and how they compare with each other in scope, focus, findings, or any other…

cs.AI2020★ 8 cited

Does the Whole Exceed its Parts? The Effect of AI Explanations on Complementary Team Performance

Gagan Bansal, Tongshuang Wu, Joyce Zhou +5

Many researchers motivate explainable AI with studies showing that human-AI team performance on decision-making tasks improves when the AI explains its recommendations. However, pr…