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AutoTSG: Learning and Synthesis for Incident Troubleshooting
Manish Shetty, Chetan Bansal, Sai Pramod Upadhyayula +2
Incident management is a key aspect of operating large-scale cloud services. To aid with faster and efficient resolution of incidents, engineering teams document frequent troublesh…
SoftNER: Mining Knowledge Graphs From Cloud Incidents
Manish Shetty, Chetan Bansal, Sumit Kumar +2
The move from boxed products to services and the widespread adoption of cloud computing has had a huge impact on the software development life cycle and DevOps processes. Particula…
Neural Knowledge Extraction From Cloud Service Incidents
Manish Shetty, Chetan Bansal, Sumit Kumar +3
In the last decade, two paradigm shifts have reshaped the software industry - the move from boxed products to services and the widespread adoption of cloud computing. This has had…