Sentiment Analysis based Multi-person Multi-criteria Decision Making Methodology using Natural Language Processing and Deep Learning for Smarter Decision Aid. Case study of restaurant choice using TripAdvisor reviews

Cristina Zuheros, Eugenio Martínez-Cámara, Enrique Herrera-Viedma +1

Decision making models are constrained by taking the expert evaluations with pre-defined numerical or linguistic terms. We claim that the use of sentiment analysis will allow decis…