2 citations · 2 across the 2 of their papers we have counts for
2 papers
cs.CL2023
Bringing the State-of-the-Art to Customers: A Neural Agent Assistant Framework for Customer Service Support
Stephen Obadinma, Faiza Khan Khattak, Shirley Wang +23
Building Agent Assistants that can help improve customer service support requires inputs from industry users and their customers, as well as knowledge about state-of-the-art Natura…
cs.IR2020★ 2 cited
Implicit Feedback Deep Collaborative Filtering Product Recommendation System
Karthik Raja Kalaiselvi Bhaskar, Deepa Kundur, Yuri Lawryshyn
In this paper, several Collaborative Filtering (CF) approaches with latent variable methods were studied using user-item interactions to capture important hidden variations of the…