17 citations · 17 across the 1 of their papers we have counts for
2 papers
cs.HC2022★ 17 cited
Supporting Serendipitous Discovery and Balanced Analysis of Online Product Reviews with Interaction-Driven Metrics and Bias-Mitigating Suggestions
Mahmood Jasim, Christopher Collins, Ali Sarvghad +1
In this study, we investigate how supporting serendipitous discovery and analysis of online product reviews can encourage readers to explore reviews more comprehensively prior to m…
cs.HC2020
CommunityClick: Capturing and Reporting Community Feedback from Town Halls to Improve Inclusivity
Mahmood Jasim, Pooya Khaloo, Somin Wadhwa +3
Local governments still depend on traditional town halls for community consultation, despite problems such as a lack of inclusive participation for attendees and difficulty for civ…