8 citations · 12 across the 3 of their papers we have counts for
3 papers
Towards a Better Understanding of Online Influence: Differences in Twitter CommunicationBetween Companies and Influencers
Diana C. Hernandez-Bocanegra, Angela Borchert, Felix Brünker +2
In the last decade, Social Media platforms such as Twitter have gained importance in the various marketing strategies of companies. This work aims to examine the presence of influe…
Effects of interactivity and presentation on review-based explanations for recommendations
Diana C. Hernandez-Bocanegra, Juergen Ziegler
User reviews have become an important source for recommending and explaining products or services. Particularly, providing explanations based on user reviews may improve users' per…
Assessing the Helpfulness of Review Content for Explaining Recommendations
D. C. Hernandez-Bocanegra, J. Ziegler
Despite the maturity already achieved by recommender systems algorithms, little is known about how to obtain and provide users with a proper rationale for a recommendation. Transpa…