20 citations · 23 across the 4 of their papers we have counts for
5 papers
Invisible Impact of Empathy on Behavioral Change: Isolating the Effect of Empathy in Long-term Physical Activity Coaching Chatbot Interactions
Li Siyan, Kai-Hui Liang, Shopnil Shahriar +7
Current dialogue systems, powered by large language models, often treat empathy as essential without assessing its true impact, especially in behavior change, where motivation and…
Evaluation of In-Person Counseling Strategies To Develop Physical Activity Chatbot for Women
Kai-Hui Liang, Patrick Lange, Yoo Jung Oh +3
Artificial intelligence chatbots are the vanguard in technology-based intervention to change people's behavior. To develop intervention chatbots, the first step is to understand na…
HERALD: An Annotation Efficient Method to Detect User Disengagement in Social Conversations
Weixin Liang, Kai-Hui Liang, Zhou Yu
Open-domain dialog systems have a user-centric goal: to provide humans with an engaging conversation experience. User engagement is one of the most important metrics for evaluating…
Dialoging Resonance: How Users Perceive, Reciprocate and React to Chatbot's Self-Disclosure in Conversational Recommendations
Kai-Hui Liang, Weiyan Shi, Yoojung Oh +3
Using chatbots to deliver recommendations is increasingly popular. The design of recommendation chatbots has primarily been taking an information-centric approach by focusing on th…
Gunrock 2.0: A User Adaptive Social Conversational System
Kaihui Liang, Austin Chau, Yu Li +8
Gunrock 2.0 is built on top of Gunrock with an emphasis on user adaptation. Gunrock 2.0 combines various neural natural language understanding modules, including named entity detec…