99 citations · 106 across the 3 of their papers we have counts for
Showing cs.HCShow all
2 papers · 1 filter
cs.HC2023★ 3 cited
The Adoption and Efficacy of Large Language Models: Evidence From Consumer Complaints in the Financial Industry
Minkyu Shin, Jin Kim, Jiwoong Shin
Large Language Models (LLMs) are reshaping consumer decision-making, particularly in communication with firms, yet our understanding of their impact remains limited. This research…
cs.HC2021★ 4 cited
Measuring Human Adaptation to AI in Decision Making: Application to Evaluate Changes after AlphaGo
Minkyu Shin, Jin Kim, Minkyung Kim
Across a growing number of domains, human experts are expected to learn from and adapt to AI with superior decision making abilities. But how can we quantify such human adaptation…