most citedTo Trust or to Think: Cognitive Forcing Functions Can Reduce Overreliance on AI in AI-assisted Decision-making

887 citations · 887 across the 1 of their papers we have counts for

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cs.HC2021★ 887 cited

To Trust or to Think: Cognitive Forcing Functions Can Reduce Overreliance on AI in AI-assisted Decision-making

Zana Buçinca, Maja Barbara Malaya, Krzysztof Z. Gajos

People supported by AI-powered decision support tools frequently overrely on the AI: they accept an AI's suggestion even when that suggestion is wrong. Adding explanations to the A…