124 citations · 144 across the 19 of their papers we have counts for
7 papers · 1 filter
Can Large Language Models Generate Observability-Aware Code?
Yongliang Tao, Hongyu Zhang, Pengfei Gao +8
Recent advances in coding agents have enabled the generation of increasingly complex software systems. While existing evaluations primarily focus on functional correctness, product…
Computer-Using World Model
Yiming Guan, Rui Yu, John Zhang +15
Agents operating in complex software environments benefit from reasoning about the consequences of their actions, as even a single incorrect user interface (UI) operation can derai…
Nissist: An Incident Mitigation Copilot based on Troubleshooting Guides
Kaikai An, Fangkai Yang, Junting Lu +11
Effective incident management is pivotal for the smooth operation of enterprises-level cloud services. In order to expedite incident mitigation, service teams compile troubleshooti…
Assess and Summarize: Improve Outage Understanding with Large Language Models
Pengxiang Jin, Shenglin Zhang, Minghua Ma +13
Cloud systems have become increasingly popular in recent years due to their flexibility and scalability. Each time cloud computing applications and services hosted on the cloud are…
Incident-aware Duplicate Ticket Aggregation for Cloud Systems
Jinyang Liu, Shilin He, Zhuangbin Chen +10
In cloud systems, incidents are potential threats to customer satisfaction and business revenue. When customers are affected by incidents, they often request customer support servi…
UniParser: A Unified Log Parser for Heterogeneous Log Data
Yudong Liu, Xu Zhang, Shilin He +9
Logs provide first-hand information for engineers to diagnose failures in large-scale online service systems. Log parsing, which transforms semi-structured raw log messages into st…
Fast Outage Analysis of Large-scale Production Clouds with Service Correlation Mining
Yaohui Wang, Guozheng Li, Zijian Wang +13
Cloud-based services are surging into popularity in recent years. However, outages, i.e., severe incidents that always impact multiple services, can dramatically affect user experi…