25 citations · 108 across the 14 of their papers we have counts for
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cs.CY2021★ 5 cited
Impact of review valence and perceived uncertainty on purchase of time-constrained and discounted search goods
Prathamesh Muzumdar
Increasing online shoppers have generated enormous amount of data in form of reviews (text) and sales data. Aggregate reviews in form of rating (stars) have become noticeable indic…
stat.AP2021★ 2 cited
Empirical study to explore the influence of salesperson's customer orientation on customer loyalty
Prathamesh Muzumdar, George Kurian
This study tries to examine the influence of salesperson's customer orientation on customer loyalty. Customer orientation is the approach taken by a salesperson to improve customer…
stat.AP2021
Moderating effects of retail operations and hard-sell sales techniques on salesperson's interpersonal skills and customer repurchase intention
Prathamesh Muzumdar, Ganga Prasad Basyal, Piyush Vyas
Salesperson's interpersonal skills have always played an important role in influencing various stages of customer's purchase decision. With the increase in retail outlets and merch…