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cs.SE2025
What Pulls the Strings? Understanding the Characteristics and Role of Argumentation in Open-Source Software Usability Discussions
Arghavan Sanei, Chaima Amiri, Atefeh Shokrizadeh +1
The usability of open-source software (OSS) is important but frequently overlooked in favor of technical and functional complexity. Argumentation can be a pivotal device for divers…
cs.HC2025★ 1 cited
Untold Stories: Unveiling the Scarce Contributions of UX Professionals to Usability Issue Discussions of Open Source Software Projects
Arghavan Sanei, Jinghui Cheng
Previous work established that open source software (OSS) projects can benefit from the involvement of UX professionals, who offer user-centric perspectives and contributions to im…