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cs.HC2025★ 1 cited
Untold Stories: Unveiling the Scarce Contributions of UX Professionals to Usability Issue Discussions of Open Source Software Projects
Arghavan Sanei, Jinghui Cheng
Previous work established that open source software (OSS) projects can benefit from the involvement of UX professionals, who offer user-centric perspectives and contributions to im…
cs.HC2023
Characterizing Usability Issue Discussions in Open Source Software Projects
Arghavan Sanei, Jinghui Cheng
Usability is a crucial factor but one of the most neglected concerns in open source software (OSS). While far from an ideal approach, a common practice that OSS communities adopt t…