activity
20212026
most citedAlignment of Stakeholder Expectations about User Involvement in Agile Software Development

22 citations · 86 across the 20 of their papers we have counts for

collaborators

21 papers

cs.CY2026

AI Transparency: Governance Compliance or Stakeholder Requirements?

Muneera Bano, Didar Zowghi

Transparency is increasingly mandated for public-sector AI systems, with organisations required to publish statements describing their AI use and oversight arrangements. However, t…

cs.AI2025

A Question Bank to Assess AI Inclusivity: Mapping out the Journey from Diversity Errors to Inclusion Excellence

Rifat Ara Shams, Didar Zowghi, Muneera Bano

Ensuring diversity and inclusion (D&I) in artificial intelligence (AI) is crucial for mitigating biases and promoting equitable decision-making. However, existing AI risk assessmen…

cs.CY2025

Diversity and Inclusion in AI: Insights from a Survey of AI/ML Practitioners

Sidra Malik, Muneera Bano, Didar Zowghi

Growing awareness of social biases and inequalities embedded in Artificial Intelligence (AI) systems has brought increased attention to the integration of Diversity and Inclusion (…

cs.CY2025★ 1 cited

A Qualitative Study of User Perception of M365 AI Copilot

Muneera Bano, Didar Zowghi, Jon Whittle +4

Adopting AI copilots in professional workflows presents opportunities for enhanced productivity, efficiency, and decision making. In this paper, we present results from a six month…

cs.SE2025

What Does a Software Engineer Look Like? Exploring Societal Stereotypes in LLMs

Muneera Bano, Hashini Gunatilake, Rashina Hoda

Large language models (LLMs) have rapidly gained popularity and are being embedded into professional applications due to their capabilities in generating human-like content. Howeve…

cs.HC2024

Survey Insights on M365 Copilot Adoption

Muneera Bano, Didar Zowghi, Jon Whittle +4

Australia's National Science Agency conducted a six-month trial of M365 Copilot starting in January 2024 as part of an Australian Government initiative. Three hundred licenses were…

cs.AI2024★ 2 cited

Diversity and Inclusion in AI for Recruitment: Lessons from Industry Workshop

Muneera Bano, Didar Zowghi, Fernando Mourao +2

Artificial Intelligence (AI) systems for online recruitment markets have the potential to significantly enhance the efficiency and effectiveness of job placements and even promote…

cs.SE2024

Envisioning Responsible Quantum Software Engineering and Quantum Artificial Intelligence

Muneera Bano, Shaukat Ali, Didar Zowghi

The convergence of Quantum Computing (QC), Quantum Software Engineering (QSE), and Artificial Intelligence (AI) presents transformative opportunities across various domains. Howeve…

cs.CY2024

AI for All: Identifying AI incidents Related to Diversity and Inclusion

Rifat Ara Shams, Didar Zowghi, Muneera Bano

The rapid expansion of Artificial Intelligence (AI) technologies has introduced both significant advancements and challenges, with diversity and inclusion (D&I) emerging as a criti…

cs.CY2023★ 2 cited

The Role of Generative AI in Global Diplomatic Practices: A Strategic Framework

Muneera Bano, Zahid Chaudhri, Didar Zowghi

As Artificial Intelligence (AI) transforms the domain of diplomacy in the 21st century, this research addresses the pressing need to evaluate the dualistic nature of these advancem…

cs.CY2023★ 12 cited

Responsible AI Governance: A Systematic Literature Review

Amna Batool, Didar Zowghi, Muneera Bano

As artificial intelligence transforms a wide range of sectors and drives innovation, it also introduces complex challenges concerning ethics, transparency, bias, and fairness. The…

cs.AI2023★ 5 cited

Investigating Responsible AI for Scientific Research: An Empirical Study

Muneera Bano, Didar Zowghi, Pip Shea +1

Scientific research organizations that are developing and deploying Artificial Intelligence (AI) systems are at the intersection of technological progress and ethical consideration…

cs.AI2023★ 1 cited

A Vision for Operationalising Diversity and Inclusion in AI

Muneera Bano, Didar Zowghi, Vincenzo Gervasi

The growing presence of Artificial Intelligence (AI) in various sectors necessitates systems that accurately reflect societal diversity. This study seeks to envision the operationa…

cs.CY2023★ 2 cited

AI for All: Operationalising Diversity and Inclusion Requirements for AI Systems

Muneera Bano, Didar Zowghi, Vincenzo Gervasi +1

As Artificial Intelligence (AI) permeates many aspects of society, it brings numerous advantages while at the same time raising ethical concerns and potential risks, such as perpet…

cs.AI2023★ 7 cited

Challenges and Solutions in AI for All

Rifat Ara Shams, Didar Zowghi, Muneera Bano

Artificial Intelligence (AI)'s pervasive presence and variety necessitate diversity and inclusivity (D&I) principles in its design for fairness, trust, and transparency. Yet, these…

cs.SE2023★ 12 cited

Exploring Qualitative Research Using LLMs

Muneera Bano, Didar Zowghi, Jon Whittle

The advent of AI driven large language models (LLMs) have stirred discussions about their role in qualitative research. Some view these as tools to enrich human understanding, whil…

cs.SE2023★ 5 cited

Requirements Engineering Framework for Human-centered Artificial Intelligence Software Systems

Khlood Ahmad, Mohamed Abdelrazek, Chetan Arora +3

[Context] Artificial intelligence (AI) components used in building software solutions have substantially increased in recent years. However, many of these solutions focus on techni…

cs.SE2023★ 2 cited

Requirements Elicitation and Modelling of Artificial Intelligence Systems: An Empirical Study

Khlood Ahmad, Mohamed Abdelrazek, Chetan Arora +2

Artificial Intelligence (AI) systems have gained significant traction in the recent past, creating new challenges in requirements engineering (RE) when building AI software systems…

cs.SE2023★ 2 cited

Requirements Practices and Gaps When Engineering Human-Centered Artificial Intelligence Systems

Khlood Ahmad, Mohamed Abdelrazek, Chetan Arora +2

[Context] Engineering Artificial Intelligence (AI) software is a relatively new area with many challenges, unknowns, and limited proven best practices. Big companies such as Google…

cs.SE2022★ 11 cited

Requirements Engineering for Artificial Intelligence Systems: A Systematic Mapping Study

Khlood Ahmad, Mohamed Abdelrazek, Chetan Arora +2

[Context] In traditional software systems, Requirements Engineering (RE) activities are well-established and researched. However, building Artificial Intelligence (AI) based softwa…

cs.SE2021★ 22 cited

Alignment of Stakeholder Expectations about User Involvement in Agile Software Development

Jim Buchan, Muneera Bano, Didar Zowghi +2

Context: User involvement is generally considered to contributing to user satisfaction and project success and is central to Agile software development. In theory, the expectations…