activity
20192026
most citedIncreasing the Speed and Accuracy of Data LabelingThrough an AI Assisted Interface

38 citations · 106 across the 18 of their papers we have counts for

collaborators

18 papers

cs.HC2026

MultEval: Supporting Collaborative Alignment for LLM-as-a-Judge Evaluation Criteria

Charles Chiang, Simret Gebreegziabher, Annalisa Szymanski +6

LLM-as-a-judge approaches have emerged as a scalable solution for evaluating model behaviors, yet they rely on evaluation criteria often created by a single individual, embedding t…

cs.HC2026

The Behavioral Fabric of LLM-Powered GUI Agents: Human Values and Interaction Outcomes

Simret Araya Gebreegziabher, Yukun Yang, Charles Chiang +7

Large Language Model (LLM)-powered web GUI agents are increasingly automating everyday online tasks. Despite their popularity, little is known about how users' preferences and valu…

cs.HC2025

Generate, Evaluate, Iterate: Synthetic Data for Human-in-the-Loop Refinement of LLM Judges

Hyo Jin Do, Zahra Ashktorab, Jasmina Gajcin +5

The LLM-as-a-judge paradigm enables flexible, user-defined evaluation, but its effectiveness is often limited by the scarcity of diverse, representative data for refining criteria.…

cs.HC2025

Who's Sorry Now: User Preferences Among Rote, Empathic, and Explanatory Apologies from LLM Chatbots

Zahra Ashktorab, Alessandra Buccella, Jason D'Cruz +6

As chatbots driven by large language models (LLMs) are increasingly deployed in everyday contexts, their ability to recover from errors through effective apologies is critical to m…

cs.HC2025★ 1 cited

EvalAssist: A Human-Centered Tool for LLM-as-a-Judge

Zahra Ashktorab, Werner Geyer, Michael Desmond +6

With the broad availability of large language models and their ability to generate vast outputs using varied prompts and configurations, determining the best output for a given tas…

cs.SE2025

A Case Study Investigating the Role of Generative AI in Quality Evaluations of Epics in Agile Software Development

Werner Geyer, Jessica He, Daita Sarkar +6

The broad availability of generative AI offers new opportunities to support various work domains, including agile software development. Agile epics are a key artifact for product m…

cs.HC2025

Togedule: Scheduling Meetings with Large Language Models and Adaptive Representations of Group Availability

Jaeyoon Song, Zahra Ashktorab, Thomas W. Malone

Scheduling is a perennial-and often challenging-problem for many groups. Existing tools are mostly static, showing an identical set of choices to everyone, regardless of the curren…

cs.AI2025

Proceedings of 1st Workshop on Advancing Artificial Intelligence through Theory of Mind

Mouad Abrini, Omri Abend, Dina Acklin +105

This volume includes a selection of papers presented at the Workshop on Advancing Artificial Intelligence through Theory of Mind held at AAAI 2025 in Philadelphia US on 3rd March 2…

cs.CY2025

Scopes of Alignment

Kush R. Varshney, Zahra Ashktorab, Djallel Bouneffouf +2

Much of the research focus on AI alignment seeks to align large language models and other foundation models to the context-less and generic values of helpfulness, harmlessness, and…

cs.AI2024

Position: Theory of Mind Benchmarks are Broken for Large Language Models

Matthew Riemer, Zahra Ashktorab, Djallel Bouneffouf +4

Our paper argues that the majority of theory of mind benchmarks are broken because of their inability to directly test how large language models (LLMs) adapt to new partners. This…

cs.LG2024★ 1 cited

Black-box Uncertainty Quantification Method for LLM-as-a-Judge

Nico Wagner, Michael Desmond, Rahul Nair +6

LLM-as-a-Judge is a widely used method for evaluating the performance of Large Language Models (LLMs) across various tasks. We address the challenge of quantifying the uncertainty…

cs.HC2024★ 2 cited

Aligning Human and LLM Judgments: Insights from EvalAssist on Task-Specific Evaluations and AI-assisted Assessment Strategy Preferences

Zahra Ashktorab, Michael Desmond, Qian Pan +7

Evaluation of large language model (LLM) outputs requires users to make critical judgments about the best outputs across various configurations. This process is costly and takes ti…

cs.HC2024

Emerging Reliance Behaviors in Human-AI Content Grounded Data Generation: The Role of Cognitive Forcing Functions and Hallucinations

Zahra Ashktorab, Qian Pan, Werner Geyer +5

We investigate the impact of hallucinations and Cognitive Forcing Functions in human-AI collaborative content-grounded data generation, focusing on the use of Large Language Models…

cs.HC2024★ 1 cited

Human-Centered Design Recommendations for LLM-as-a-Judge

Qian Pan, Zahra Ashktorab, Michael Desmond +5

Traditional reference-based metrics, such as BLEU and ROUGE, are less effective for assessing outputs from Large Language Models (LLMs) that produce highly creative or superior-qua…

cs.HC2023★ 21 cited

Helping the Helper: Supporting Peer Counselors via AI-Empowered Practice and Feedback

Shang-Ling Hsu, Raj Sanjay Shah, Prathik Senthil +4

Millions of users come to online peer counseling platforms to seek support. However, studies show that online peer support groups are not always as effective as expected, largely d…

cs.HC2023★ 13 cited

Fairness Evaluation in Text Classification: Machine Learning Practitioner Perspectives of Individual and Group Fairness

Zahra Ashktorab, Benjamin Hoover, Mayank Agarwal +4

Mitigating algorithmic bias is a critical task in the development and deployment of machine learning models. While several toolkits exist to aid machine learning practitioners in a…

cs.HC2021★ 38 cited

Increasing the Speed and Accuracy of Data LabelingThrough an AI Assisted Interface

Michael Desmond, Zahra Ashktorab, Michelle Brachman +8

Labeling data is an important step in the supervised machine learning lifecycle. It is a laborious human activity comprised of repeated decision making: the human labeler decides w…

cs.HC2019★ 29 cited

Group Chat Ecology in Enterprise Instant Messaging: How Employees Collaborate Through Multi-User Chat Channels on Slack

Dakuo Wang, Haoyu Wang, Mo Yu +2

Despite the long history of studying instant messaging usage, we know very little about how today's people participate in group chat channels and interact with others inside a real…