9 papers
When the Interviewer Is a Bot: Behavior, Breakdowns, and Trust in MLLM-Led Interviews
He Zhang, Kambinachi Chukwuma, ChanMin Kim +1
Semi-structured interviews are a cornerstone of qualitative research but remain labor-intensive. We report an empirical study of what actually happens when the interviewer is an of…
PromptShield Home: Ambient Multimodal Prompt Injection Defense for Smart-Home Agents
He Zhang, Feilong Li, Dingning Long +5
Smart-home assistants increasingly use multimodal large language models (MLLMs) that perceive video and audio directly. This raises a safety question specific to the home: can the…
Ethics and Social Responsibility in AI-Assisted Interviewing: An LLM-in-the-Loop Study of AI-Generated Follow-Up Questions
He Zhang, Yueyan Liu, Xin Guan +2
Semi-structured interviews rely on timely, context-sensitive follow-up questions, yet interviewers' cognitive load and limited domain familiarity can constrain probing depth. We re…
Twitch Third-Party Developers' Support Seeking and Provision Practices on Discord
Jie Cai, He Zhang, Yueyan Liu +2
Third-party developers (TPDs) often turn to online communities for support when they can't get immediate responses from the platform. Twitch, as a leading live streaming platform,…
Comparative Analysis of Human vs. AI-powered Support in VRChat Communities on Discord: User Engagement, Response Dynamics and Interaction Patterns
He Zhang, Bumjin Kim, John M. Carroll +1
The integration of AI-driven support systems within online communities has opened new avenues for enhancing user engagement and support efficiency in recent years. This study inves…
Monetizing Generative AI: YouTubers' Collective Knowledge on Earning from Generative AI Content
Shuo Niu, Yao Lyu, He Zhang +3
Generative Artificial Intelligence (GenAI) is reshaping creative labor by enabling the rapid production of text, images, and videos. On YouTube, creators are developing new ways to…