62 citations · 62 across the 4 of their papers we have counts for
4 papers · 1 filter
An Empirical Evaluation of Encoder Architectures for Fast Real-Time Long Conversational Understanding
Annamalai Senthilnathan, Kristjan Arumae, Mohammed Khalilia +2
Analyzing long text data such as customer call transcripts is a cost-intensive and tedious task. Machine learning methods, namely Transformers, are leveraged to model agent-custome…
Effective Proxy for Human Labeling: Ensemble Disagreement Scores in Large Language Models for Industrial NLP
Wei Du, Laksh Advani, Yashmeet Gambhir +4
Large language models (LLMs) have demonstrated significant capability to generalize across a large number of NLP tasks. For industry applications, it is imperative to assess the pe…
Compressing Cross-Lingual Multi-Task Models at Qualtrics
Daniel Campos, Daniel Perry, Samir Joshi +4
Experience management is an emerging business area where organizations focus on understanding the feedback of customers and employees in order to improve their end-to-end experienc…
Improving Hospital Mortality Prediction with Medical Named Entities and Multimodal Learning
Mengqi Jin, Mohammad Taha Bahadori, Aaron Colak +11
Clinical text provides essential information to estimate the acuity of a patient during hospital stays in addition to structured clinical data. In this study, we explore how clinic…