457 citations · 458 across the 2 of their papers we have counts for
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cs.HC2024★ 1 cited
Working with Trouble and Failures in Conversation between Humans and Robots (WTF 2023) & Is CUI Design Ready Yet?
Frank Förster, Marta Romeo, Patrick Holthaus +11
Workshop proceedings of two co-located workshops "Working with Troubles and Failures in Conversation with Humans and Robots" (WTF 2023) and "Is CUI Design Ready Yet?", both of whic…
cs.HC2019★ 457 cited
What Makes a Good Conversation? Challenges in Designing Truly Conversational Agents
Leigh Clark, Nadia Pantidi, Orla Cooney +8
Conversational agents promise conversational interaction but fail to deliver. Efforts often emulate functional rules from human speech, without considering key characteristics that…