107 citations · 349 across the 6 of their papers we have counts for
6 papers
A Trade-off-centered Framework of Content Moderation
Jialun Aaron Jiang, Peipei Nie, Jed R. Brubaker +1
Content moderation research typically prioritizes representing and addressing challenges for one group of stakeholders or communities in one type of context. While taking a focused…
A Framework of Severity for Harmful Content Online
Morgan Klaus Scheuerman, Jialun Aaron Jiang, Casey Fiesler +1
The proliferation of harmful content on online social media platforms has necessitated empirical understandings of experiences of harm online and the development of practices for h…
Supporting Serendipity: Opportunities and Challenges for Human-AI Collaboration in Qualitative Analysis
Jialun Aaron Jiang, Kandrea Wade, Casey Fiesler +1
Qualitative inductive methods are widely used in CSCW and HCI research for their ability to generatively discover deep and contextualized insights, but these inherently manual and…
Moderation Challenges in Voice-based Online Communities on Discord
Jialun Aaron Jiang, Charles Kiene, Skyler Middler +2
Online community moderators are on the front lines of combating problems like hate speech and harassment, but new modes of interaction can introduce unexpected challenges. In this…
Tending Unmarked Graves: Classification of Post-mortem Content on Social Media
Jialun "Aaron" Jiang, Jed R. Brubaker
User-generated content is central to social computing scholarship. However, researchers and practitioners often presume that these users are alive. Failing to account for mortality…
"The Perfect One": Understanding Communication Practices and Challenges with Animated GIFs
Jialun "Aaron" Jiang, Casey Fiesler, Jed R. Brubaker
Animated GIFs are increasingly popular in text-based communication. Finding the perfect GIF can make conversations funny, interesting, and engaging, but GIFs also introduce potenti…