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cs.SI2022★ 1 cited
Semantics between customers and providers: The relation between product descriptions, reviews, and customer satisfaction in E-commerce
Carlos A. Rodriguez-Diaz, Sergio Jimenez, Daniel Bejarano +2
In social commerce, users dialogue with each other on the topics related to the providers' products. However, the language customers use may vary from the language vendors use on t…
cs.SI2019
Toward the Evaluation of Written Proficiency on a Collaborative Social Network for Learning Languages: Yask
Fabio N. Silva, Sergio Jimenez, George Dueñas
Yask is an online social collaborative network for practicing languages in a framework that includes requests, answers, and votes. Since measuring linguistic competence using curre…