activity
20182023
most citedChurn Intent Detection in Multilingual Chatbot Conversations and Social Media

7 citations · 14 across the 5 of their papers we have counts for

collaborators

5 papers

cs.CL2023

Multilingual Sentence-Level Semantic Search using Meta-Distillation Learning

Meryem M'hamdi, Jonathan May, Franck Dernoncourt +2

Multilingual semantic search is the task of retrieving relevant contents to a query expressed in different language combinations. This requires a better semantic understanding of t…

cs.CL2022★ 5 cited

Cross-lingual Lifelong Learning

Meryem M'hamdi, Xiang Ren, Jonathan May

The longstanding goal of multi-lingual learning has been to develop a universal cross-lingual model that can withstand the changes in multi-lingual data distributions. There has be…

cs.CL2021★ 1 cited

X-METRA-ADA: Cross-lingual Meta-Transfer Learning Adaptation to Natural Language Understanding and Question Answering

Meryem M'hamdi, Doo Soon Kim, Franck Dernoncourt +3

Multilingual models, such as M-BERT and XLM-R, have gained increasing popularity, due to their zero-shot cross-lingual transfer learning capabilities. However, their generalization…

cs.CL2019★ 1 cited

Expanding the Text Classification Toolbox with Cross-Lingual Embeddings

Meryem M'hamdi, Robert West, Andreea Hossmann +2

Most work in text classification and Natural Language Processing (NLP) focuses on English or a handful of other languages that have text corpora of hundreds of millions of words. T…

cs.CL2018★ 7 cited

Churn Intent Detection in Multilingual Chatbot Conversations and Social Media

Christian Abbet, Meryem M'hamdi, Athanasios Giannakopoulos +4

We propose a new method to detect when users express the intent to leave a service, also known as churn. While previous work focuses solely on social media, we show that this inten…