31 citations · 64 across the 5 of their papers we have counts for
Showing 2022Show all
2 papers · 1 filter
cs.HC2022★ 6 cited
All That's Happening behind the Scenes: Putting the Spotlight on Volunteer Moderator Labor in Reddit
Hanlin Li, Brent Hecht, Stevie Chancellor
Online volunteers are an uncompensated yet valuable labor force for many social platforms. For example, volunteer content moderators perform a vast amount of labor to maintain onli…
cs.HC2022
Measuring the Monetary Value of Online Volunteer Work
Hanlin Li, Brent Hecht, Stevie Chancellor
Online volunteers are a crucial labor force that keeps many for-profit systems afloat (e.g. social media platforms and online review sites). Despite their substantial role in uphol…