135 citations · 332 across the 11 of their papers we have counts for
8 papers · 1 filter
Practitioners Versus Users: A Value-Sensitive Evaluation of Current Industrial Recommender System Design
Zhilong Chen, Jinghua Piao, Xiaochong Lan +4
Recommender systems are playing an increasingly important role in alleviating information overload and supporting users' various needs, e.g., consumption, socialization, and entert…
Beyond Virtual Bazaar: How Social Commerce Promotes Inclusivity for the Traditionally Underserved Community in Chinese Developing Regions
Zhilong Chen, Hancheng Cao, Xiaochong Lan +2
The disadvantaged population is often underserved and marginalized in technology engagement: prior works show they are generally more reluctant and experience more barriers in adop…
Large Scale Analysis of Multitasking Behavior During Remote Meetings
Hancheng Cao, Chia-Jung Lee, Shamsi Iqbal +6
Virtual meetings are critical for remote work because of the need for synchronous collaboration in the absence of in-person interactions. In-meeting multitasking is closely linked…
My Team Will Go On: Differentiating High and Low Viability Teams through Team Interaction
Hancheng Cao, Vivian Yang, Victor Chen +5
Understanding team viability -- a team's capacity for sustained and future success -- is essential for building effective teams. In this study, we aggregate features drawn from the…
You Recommend, I Buy: How and Why People Engage in Instant Messaging Based Social Commerce
Hancheng Cao, Zhilong Chen, Mengjie Cheng +3
As an emerging business phenomenon especially in China, instant messaging (IM) based social commerce is growing increasingly popular, attracting hundreds of millions of users and i…
Understanding the Role of Intermediaries in Online Social E-commerce: An Exploratory Study of Beidian
Zhilong Chen, Hancheng Cao, Fengli Xu +3
Social e-commerce, as a new form of social computing based marketing platforms, utilizes existing real-world social relationships for promotions and sales of products. It has been…
Will This Idea Spread Beyond Academia? Understanding Knowledge Transfer of Scientific Concepts across Text Corpora
Hancheng Cao, Mengjie Cheng, Zhepeng Cen +2
What kind of basic research ideas are more likely to get applied in practice? There is a long line of research investigating patterns of knowledge transfer, but it generally focuse…
Learning from Home: A Mixed-Methods Analysis of Live Streaming Based Remote Education Experience in Chinese Colleges During the COVID-19 Pandemic
Zhilong Chen, Hancheng Cao, Yuting Deng +5
The COVID-19 global pandemic and resulted lockdown policies have forced education in nearly every country to switch from a traditional co-located paradigm to a pure online 'distanc…