5 citations · 10 across the 4 of their papers we have counts for
4 papers
Topic-Oriented Spoken Dialogue Summarization for Customer Service with Saliency-Aware Topic Modeling
Yicheng Zou, Lujun Zhao, Yangyang Kang +7
In a customer service system, dialogue summarization can boost service efficiency by automatically creating summaries for long spoken dialogues in which customers and agents try to…
Unsupervised Summarization for Chat Logs with Topic-Oriented Ranking and Context-Aware Auto-Encoders
Yicheng Zou, Jun Lin, Lujun Zhao +6
Automatic chat summarization can help people quickly grasp important information from numerous chat messages. Unlike conventional documents, chat logs usually have fragmented and e…
Cross-domain Aspect Category Transfer and Detection via Traceable Heterogeneous Graph Representation Learning
Zhuoren Jiang, Jian Wang, Lujun Zhao +3
Aspect category detection is an essential task for sentiment analysis and opinion mining. However, the cost of categorical data labeling, e.g., label the review aspect information…
Long Short-Term Memory with Dynamic Skip Connections
Tao Gui, Qi Zhang, Lujun Zhao +4
In recent years, long short-term memory (LSTM) has been successfully used to model sequential data of variable length. However, LSTM can still experience difficulty in capturing lo…