283 citations · 641 across the 9 of their papers we have counts for
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cs.HC2023★ 21 cited
Helping the Helper: Supporting Peer Counselors via AI-Empowered Practice and Feedback
Shang-Ling Hsu, Raj Sanjay Shah, Prathik Senthil +4
Millions of users come to online peer counseling platforms to seek support. However, studies show that online peer support groups are not always as effective as expected, largely d…
cs.HC2023★ 13 cited
Fairness Evaluation in Text Classification: Machine Learning Practitioner Perspectives of Individual and Group Fairness
Zahra Ashktorab, Benjamin Hoover, Mayank Agarwal +4
Mitigating algorithmic bias is a critical task in the development and deployment of machine learning models. While several toolkits exist to aid machine learning practitioners in a…