7 papers
Creating Group Rules with AI: Human-AI Collaboration in WhatsApp Moderation
Gauri Nayak, Farhana Shahid, Kiran Garimella +1
WhatsApp is one of the most widely used messaging platforms globally, with billions of users sharing information in private groups. Yet, it offers little infrastructure to support…
UnWEIRDing Peer Review in Human Computer Interaction
Hellina Hailu Nigatu, Farhana Shahid, Vishal Sharma +3
Peer review determines which scholarship is legitimized; however, review biases often disadvantage scholarship that diverges from the norm. Human-Computer Interaction (HCI) lacks a…
LLMs Homogenize Values in Constructive Arguments on Value-Laden Topics
Farhana Shahid, Stella Zhang, Aditya Vashistha
Large language models (LLMs) are increasingly used to promote prosocial and constructive discourse online. Yet little is known about how these models negotiate and shape underlying…
Think Outside the Data: Colonial Biases and Systemic Issues in Automated Moderation Pipelines for Low-Resource Languages
Farhana Shahid, Mona Elswah, Aditya Vashistha
Most social media users come from the Global South, where harmful content usually appears in local languages. Yet, AI-driven moderation systems struggle with low-resource languages…
Examining Human-AI Collaboration for Co-Writing Constructive Comments Online
Farhana Shahid, Maximilian Dittgen, Mor Naaman +1
This paper examines if large language models (LLMs) can help people write constructive comments on divisive social issues due to the difficulty of expressing constructive disagreem…
One Style Does Not Regulate All: Moderation Practices in Public and Private WhatsApp Groups
Farhana Shahid, Dhruv Agarwal, Aditya Vashistha
WhatsApp is the largest social media platform in the Global South and is a virulent force in global misinformation and political propaganda. Due to end-to-end encryption WhatsApp c…