388 citations · 1k across the 10 of their papers we have counts for
3 papers · 1 filter
Lingke: A Fine-grained Multi-turn Chatbot for Customer Service
Pengfei Zhu, Zhuosheng Zhang, Jiangtong Li +2
Traditional chatbots usually need a mass of human dialogue data, especially when using supervised machine learning method. Though they can easily deal with single-turn question ans…
Effective Character-augmented Word Embedding for Machine Reading Comprehension
Zhuosheng Zhang, Yafang Huang, Pengfei Zhu +1
Machine reading comprehension is a task to model relationship between passage and query. In terms of deep learning framework, most of state-of-the-art models simply concatenate wor…
Modeling Multi-turn Conversation with Deep Utterance Aggregation
Zhuosheng Zhang, Jiangtong Li, Pengfei Zhu +2
Multi-turn conversation understanding is a major challenge for building intelligent dialogue systems. This work focuses on retrieval-based response matching for multi-turn conversa…