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Li Dong

2 papers hereh-index 4109 citations6 works total

Matching runs newest-first, so older work may not be attached to this profile yet.

author position
  • first author1
  • middle author1

Across the 2 of 2 papers where every author was matched, so the position is known.

fields
  • cs.CL1
  • cs.IR1
same name
  • Li Dong — 55 papers, h 63
  • Li Dong — 33 papers, h 11
  • Li Dong — 25 papers, h 18
  • Li Dong — 6 papers, h 5
  • Li Dong — 5 papers, h 10
  • Li Dong — 4 papers, h 3

Either other researchers who publish under this name, or the same person where the external sources have not merged their records.

identity via Semantic Scholar / OpenAlex

most citedA Semi-supervised Multi-task Learning Approach to Classify Customer Contact Intents

3 citations · 3 across the 2 of their papers we have counts for

collaborators
Showing cs.IRShow all

1 paper · 1 filter

cs.IR2021★ 3 cited

A Semi-supervised Multi-task Learning Approach to Classify Customer Contact Intents

Li Dong, Matthew C. Spencer, Amir Biagi

In the area of customer support, understanding customers' intents is a crucial step. Machine learning plays a vital role in this type of intent classification. In reality, it is ty…

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Not affiliated with arXiv. Researcher data from Semantic Scholar (ODC-BY) and OpenAlex.