1k citations · 1.2k across the 11 of their papers we have counts for
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cs.HC2023★ 37 cited
Humans, AI, and Context: Understanding End-Users' Trust in a Real-World Computer Vision Application
Sunnie S. Y. Kim, Elizabeth Anne Watkins, Olga Russakovsky +2
Trust is an important factor in people's interactions with AI systems. However, there is a lack of empirical studies examining how real end-users trust or distrust the AI system th…
cs.HC2022★ 175 cited
"Help Me Help the AI": Understanding How Explainability Can Support Human-AI Interaction
Sunnie S. Y. Kim, Elizabeth Anne Watkins, Olga Russakovsky +2
Despite the proliferation of explainable AI (XAI) methods, little is understood about end-users' explainability needs and behaviors around XAI explanations. To address this gap and…