705 citations · 1.3k across the 20 of their papers we have counts for
21 papers
Governance of AI-Generated Content: A Case Study on Social Media Platforms
Lan Gao, Abani Ahmed, Oscar Chen +6
Online platforms are seeing increasing amounts of AI-generated content -- text and other forms of media that are made or co-created with generative AI. This trend suggests platform…
A Systematic Review of User Experiments Measuring the Effects of Dark Patterns
Brennan Schaffner, Luis Heysen, Marshini Chetty
Deceptive/Manipulative Patterns (DMP) are interface designs, also known as ``dark patterns,'' that manipulate user behavior. While considerable attention has been paid to their eth…
"I Cannot Write This Because It Violates Our Content Policy": Understanding Content Moderation Policies and User Experiences in Generative AI Products
Lan Gao, Oscar Chen, Rachel Lee +3
While recent research has focused on developing safeguards for generative AI (GAI) model-level content safety, little is known about how content moderation to prevent malicious con…
Creating and Evaluating Privacy and Security Micro-Lessons for Elementary School Children
Lan Gao, Elana B Blinder, Abigail Barnes +4
The growing use of technology in K--8 classrooms highlights a parallel need for formal learning opportunities aimed at helping children use technology safely and protect their pers…
Generative AI Uses and Risks for Knowledge Workers in a Science Organization
Kelly B. Wagman, Matthew T. Dearing, Marshini Chetty
Generative AI could enhance scientific discovery by supporting knowledge workers in science organizations. However, the real-world applications and perceived concerns of generative…
An Experimental Study Of Netflix Use and the Effects of Autoplay on Watching Behaviors
Brennan Schaffner, Yaretzi Ulloa, Riya Sahni +5
Prior work on dark patterns, or manipulative online interfaces, suggests they have potentially detrimental effects on user autonomy. Dark pattern features, like those designed for…
Dark Patterns in the Opt-Out Process and Compliance with the California Consumer Privacy Act (CCPA)
Van Hong Tran, Aarushi Mehrotra, Ranya Sharma +4
To protect consumer privacy, the California Consumer Privacy Act (CCPA) mandates that businesses provide consumers with a straightforward way to opt out of the sale and sharing of…
"Community Guidelines Make this the Best Party on the Internet": An In-Depth Study of Online Platforms' Content Moderation Policies
Brennan Schaffner, Arjun Nitin Bhagoji, Siyuan Cheng +7
Moderating user-generated content on online platforms is crucial for balancing user safety and freedom of speech. Particularly in the United States, platforms are not subject to le…
Measuring Compliance with the California Consumer Privacy Act Over Space and Time
Van Tran, Aarushi Mehrotra, Marshini Chetty +3
The widespread sharing of consumers personal information with third parties raises significant privacy concerns. The California Consumer Privacy Act (CCPA) mandates that online bus…
Designing and Testing a Mobile Application for Collecting WhatsApp Chat Data While Preserving Privacy
Brennan Schaffner, Archie Brohn, Jason Chee +2
It is common practice for researchers to join public WhatsApp chats and scrape their contents for analysis. However, research shows collecting data this way contradicts user expect…
VidPlat: A Tool for Fast Crowdsourcing of Quality-of-Experience Measurements
Xu Zhang, Hanchen Li, Paul Schmitt +3
For video or web services, it is crucial to measure user-perceived quality of experience (QoE) at scale under various video quality or page loading delays. However, fast QoE measur…
Enabling Personalized Video Quality Optimization with VidHoc
Xu Zhang, Paul Schmitt, Marshini Chetty +2
The emerging video applications greatly increase the demand in network bandwidth that is not easy to scale. To provide higher quality of experience (QoE) under limited bandwidth, a…
Measuring the Consolidation of DNS and Web Hosting Providers
Synthia Wang, Kyle MacMillan, Brennan Schaffner +2
Despite the Internet's continued growth, it increasingly depends on a small set of service providers to support Domain Name System (DNS) and web content hosting. This trend poses m…
Understanding How and Why University Students Use Virtual Private Networks
Agnieszka Dutkowska-Zuk, Austin Hounsel, Andre Xiong +4
We study how and why university students chose and use VPNs, and whether they are aware of the security and privacy risks that VPNs pose. To answer these questions, we conducted 32…
You, Me, and IoT: How Internet-Connected Consumer Devices Affect Interpersonal Relationships
Noah Apthorpe, Pardis Emami-Naeini, Arunesh Mathur +2
Internet-connected consumer devices have rapidly increased in popularity; however, relatively little is known about how these technologies are affecting interpersonal relationships…
Alexa, Who Am I Speaking To? Understanding Users' Ability to Identify Third-Party Apps on Amazon Alexa
David J. Major, Danny Yuxing Huang, Marshini Chetty +1
Many Internet of Things (IoT) devices have voice user interfaces (VUIs). One of the most popular VUIs is Amazon's Alexa, which supports more than 47,000 third-party applications ("…
Dark Patterns at Scale: Findings from a Crawl of 11K Shopping Websites
Arunesh Mathur, Gunes Acar, Michael J. Friedman +4
Dark patterns are user interface design choices that benefit an online service by coercing, steering, or deceiving users into making unintended and potentially harmful decisions. W…
Endorsements on Social Media: An Empirical Study of Affiliate Marketing Disclosures on YouTube and Pinterest
Arunesh Mathur, Arvind Narayanan, Marshini Chetty
Online advertisements that masquerade as non-advertising content pose numerous risks to users. Such hidden advertisements appear on social media platforms when content creators or…
How Do Tor Users Interact With Onion Services?
Philipp Winter, Anne Edmundson, Laura M. Roberts +3
Onion services are anonymous network services that are exposed over the Tor network. In contrast to conventional Internet services, onion services are private, generally not indexe…
An Empirical Study of Affiliate Marketing Disclosures on YouTube and Pinterest
Arunesh Mathur, Arvind Narayanan, Marshini Chetty
While disclosures relating to various forms of Internet advertising are well established and follow specific formats, endorsement marketing disclosures are often open-ended in natu…
User Perceptions of Smart Home IoT Privacy
Serena Zheng, Noah Apthorpe, Marshini Chetty +1
Smart home Internet of Things (IoT) devices are rapidly increasing in popularity, with more households including Internet-connected devices that continuously monitor user activitie…