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cs.CL2022★ 1 cited
Comparing Methods for Extractive Summarization of Call Centre Dialogue
Alexandra N. Uma, Dmitry Sityaev
This paper provides results of evaluating some text summarisation techniques for the purpose of producing call summaries for contact centre solutions. We specifically focus on extr…
cs.CL2019
A Cluster Ranking Model for Full Anaphora Resolution
Juntao Yu, Alexandra Uma, Massimo Poesio
Anaphora resolution (coreference) systems designed for the CONLL 2012 dataset typically cannot handle key aspects of the full anaphora resolution task such as the identification of…