most citedSingle vs Dynamic Lead-Time Quotations in Make-To-Order Systems with Delay-Averse Customers

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math.OC2021★ 1 cited

Single vs Dynamic Lead-Time Quotations in Make-To-Order Systems with Delay-Averse Customers

Myron Benioudakis, Apostolos Burnetas, George Ioannou

We develop a model for lead-time quotation in a Markovian make-to-order production or service system with strategic customers who exhibit risk aversion. Based on a CARA utility fun…

math.OC2019

Lead-Time Quotations in Unobservable Make-To-Order Systems with Strategic Customers: Risk Aversion, Load Control and Profit Maximization

Myron Benioudakis, Apostolos Burnetas, George Ioannou

We develop a model for pricing, lead-time quotation and delay compensation in a Markovian make-to-order production or service system with strategic customers who exhibit risk avers…