887 citations · 1.4k across the 6 of their papers we have counts for
7 papers
Coral: Contextual Gists for Blind and Low Vision Screen Reader Users' Understanding of Dynamic User Interfaces
Ritesh Kanchi, Jianna So, Krzysztof Z. Gajos
Blind and low vision (BLV) screen reader users construct mental models of user interfaces (UIs) through incremental screen reader interaction, a time-consuming and cognitively dema…
Do People Engage Cognitively with AI? Impact of AI Assistance on Incidental Learning
Krzysztof Z. Gajos, Lena Mamykina
When people receive advice while making difficult decisions, they often make better decisions in the moment and also increase their knowledge in the process. However, such incident…
To Trust or to Think: Cognitive Forcing Functions Can Reduce Overreliance on AI in AI-assisted Decision-making
Zana Buçinca, Maja Barbara Malaya, Krzysztof Z. Gajos
People supported by AI-powered decision support tools frequently overrely on the AI: they accept an AI's suggestion even when that suggestion is wrong. Adding explanations to the A…
Designing AI for Trust and Collaboration in Time-Constrained Medical Decisions: A Sociotechnical Lens
Maia Jacobs, Jeffrey He, Melanie F. Pradier +6
Major depressive disorder is a debilitating disease affecting 264 million people worldwide. While many antidepressant medications are available, few clinical guidelines support cho…
Ask Me or Tell Me? Enhancing the Effectiveness of Crowdsourced Design Feedback
Fritz Lekschas, Spyridon Ampanavos, Pao Siangliulue +2
Crowdsourced design feedback systems are emerging resources for getting large amounts of feedback in a short period of time. Traditionally, the feedback comes in the form of a decl…
Proxy Tasks and Subjective Measures Can Be Misleading in Evaluating Explainable AI Systems
Zana Buçinca, Phoebe Lin, Krzysztof Z. Gajos +1
Explainable artificially intelligent (XAI) systems form part of sociotechnical systems, e.g., human+AI teams tasked with making decisions. Yet, current XAI systems are rarely evalu…