343 citations · 2.5k across the 173 of their papers we have counts for
20 papers · 1 filter
Analyzing and Predicting Purchase Intent in E-commerce: Anonymous vs. Identified Customers
Mariya Hendriksen, Ernst Kuiper, Pim Nauts +2
The popularity of e-commerce platforms continues to grow. Being able to understand, and predict customer behavior is essential for customizing the user experience through personali…
Mixed Information Flow for Cross-domain Sequential Recommendations
Muyang Ma, Pengjie Ren, Zhumin Chen +4
Cross-domain sequential recommendation is the task of predict the next item that the user is most likely to interact with based on past sequential behavior from multiple domains. O…
What Makes a Good and Useful Summary? Incorporating Users in Automatic Summarization Research
Maartje ter Hoeve, Julia Kiseleva, Maarten de Rijke
Automatic text summarization has enjoyed great progress over the years and is used in numerous applications, impacting the lives of many. Despite this development, there is little…
When Inverse Propensity Scoring does not Work: Affine Corrections for Unbiased Learning to Rank
Ali Vardasbi, Harrie Oosterhuis, Maarten de Rijke
Besides position bias, which has been well-studied, trust bias is another type of bias prevalent in user interactions with rankings: users are more likely to click incorrectly w.r.…
Detecting and Classifying Malevolent Dialogue Responses: Taxonomy, Data and Methodology
Yangjun Zhang, Pengjie Ren, Maarten de Rijke
Conversational interfaces are increasingly popular as a way of connecting people to information. Corpus-based conversational interfaces are able to generate more diverse and natura…
Diversifying Task-oriented Dialogue Response Generation with Prototype Guided Paraphrasing
Phillip Lippe, Pengjie Ren, Hinda Haned +2
Existing methods for Dialogue Response Generation (DRG) in Task-oriented Dialogue Systems (TDSs) can be grouped into two categories: template-based and corpus-based. The former pre…