4 citations · 4 across the 2 of their papers we have counts for
2 papers
cs.HC2026
Invisible Impact of Empathy on Behavioral Change: Isolating the Effect of Empathy in Long-term Physical Activity Coaching Chatbot Interactions
Li Siyan, Kai-Hui Liang, Shopnil Shahriar +7
Current dialogue systems, powered by large language models, often treat empathy as essential without assessing its true impact, especially in behavior change, where motivation and…
cs.HC2020★ 4 cited
Different Types of Voice User Interface Failures May Cause Different Degrees of Frustration
Shiyoh Goetsu, Tetsuya Sakai
We report on an investigation into how different types of failures in a voice user interface (VUI) affects user frustration. To this end, we conducted a pilot user study () a…