conversational agent evaluation 1governed pipelines 1llm-as-a-judge 1retail chatbots 1selective re-evaluation 1
From the 1 of 3 linked papers with an AI index.
3 papers
cs.AI2026
Operationalising Multi-Dimensional Evaluation for Conversational Agents: A Scalable, Governed Pipeline with Selective Re-evaluation and Model Benchmarking
Niranjan Kumar M, Balaji Nagarajan, Karthik Nair +2
The paper introduces GenAI Evaluation, a configurable, governed pipeline that uses LLM-as-a-judge scoring to automatically evaluate retail conversational agents across multiple dim…
math.OC2026
OPTIMUS: Optimization Productivity Tool for Intelligent Management of Utilizable Space
Souvik Bhattacharyya, Nisha Singh, Salman Haider +4
We study department-level retail space optimization, where limited bay capacity must be allocated among planograms (POGs) under business and operational constraints. The problem is…
cs.LG2025
Causal inference and model explainability tools for retail
Pranav Gupta, Nithin Surendran
Most major retailers today have multiple divisions focused on various aspects, such as marketing, supply chain, online customer experience, store customer experience, employee prod…