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Jianglei Han

1 paper here

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author position
  • first author1

Across the 1 of 1 paper where every author was matched, so the position is known.

fields
  • cs.AI1

identity via Semantic Scholar / OpenAlex

most citedUFTR: A Unified Framework for Ticket Routing

5 citations · 5 across the 1 of their papers we have counts for

collaborators

1 paper

cs.AI2020★ 5 cited

UFTR: A Unified Framework for Ticket Routing

Jianglei Han, Jing Li, Aixin Sun

Corporations today face increasing demands for the timely and effective delivery of customer service. This creates the need for a robust and accurate automated solution to what is…

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Not affiliated with arXiv. Researcher data from Semantic Scholar (ODC-BY) and OpenAlex.