30 citations · 34 across the 3 of their papers we have counts for
3 papers
cs.HC2023★ 2 cited
Beyond ChatBots: ExploreLLM for Structured Thoughts and Personalized Model Responses
Xiao Ma, Swaroop Mishra, Ariel Liu +6
Large language model (LLM) powered chatbots are primarily text-based today, and impose a large interactional cognitive load, especially for exploratory or sensemaking tasks such as…
cs.HC2023★ 30 cited
A Mixed-Methods Approach to Understanding User Trust after Voice Assistant Failures
Amanda Baughan, Allison Mercurio, Ariel Liu +3
Despite huge gains in performance in natural language understanding via large language models in recent years, voice assistants still often fail to meet user expectations. In this…
cs.HC2020★ 2 cited
Challenges in Supporting Exploratory Search through Voice Assistants
Xiao Ma, Ariel Liu
Voice assistants have been successfully adopted for simple, routine tasks, such as asking for the weather or setting an alarm. However, as people get more familiar with voice assis…