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20182020
most citedAvaya Conversational Intelligence: A Real-Time System for Spoken Language Understanding in Human-Human Call Center Conversations

2 citations · 2 across the 2 of their papers we have counts for

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eess.AS2019★ 2 cited

Avaya Conversational Intelligence: A Real-Time System for Spoken Language Understanding in Human-Human Call Center Conversations

Jan Mizgajski, Adrian Szymczak, Robert Głowski +14

Avaya Conversational Intelligence(ACI) is an end-to-end, cloud-based solution for real-time Spoken Language Understanding for call centers. It combines large vocabulary, real-time…