107 citations · 348 across the 6 of their papers we have counts for
6 papers
A Framework of Severity for Harmful Content Online
Morgan Klaus Scheuerman, Jialun Aaron Jiang, Casey Fiesler +1
The proliferation of harmful content on online social media platforms has necessitated empirical understandings of experiences of harm online and the development of practices for h…
Fairness and Transparency in Recommendation: The Users' Perspective
Nasim Sonboli, Jessie J. Smith, Florencia Cabral Berenfus +2
Though recommender systems are defined by personalization, recent work has shown the importance of additional, beyond-accuracy objectives, such as fairness. Because users often exp…
Supporting Serendipity: Opportunities and Challenges for Human-AI Collaboration in Qualitative Analysis
Jialun Aaron Jiang, Kandrea Wade, Casey Fiesler +1
Qualitative inductive methods are widely used in CSCW and HCI research for their ability to generatively discover deep and contextualized insights, but these inherently manual and…
Moderation Challenges in Voice-based Online Communities on Discord
Jialun Aaron Jiang, Charles Kiene, Skyler Middler +2
Online community moderators are on the front lines of combating problems like hate speech and harassment, but new modes of interaction can introduce unexpected challenges. In this…
Exploring User Opinions of Fairness in Recommender Systems
Jessie Smith, Nasim Sonboli, Casey Fiesler +1
Algorithmic fairness for artificial intelligence has become increasingly relevant as these systems become more pervasive in society. One realm of AI, recommender systems, presents…
"The Perfect One": Understanding Communication Practices and Challenges with Animated GIFs
Jialun "Aaron" Jiang, Casey Fiesler, Jed R. Brubaker
Animated GIFs are increasingly popular in text-based communication. Finding the perfect GIF can make conversations funny, interesting, and engaging, but GIFs also introduce potenti…