93 citations · 100 across the 8 of their papers we have counts for
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cs.PF2020★ 2 cited
Flattening the Curve: Insights From Queueing Theory
Sergio Palomo, Jamol Pender, William Massey +1
The worldwide outbreak of the coronavirus was first identified in 2019 in Wuhan, China. Since then, the disease has spread worldwide. As it currently spreading in the United States…
cs.PF2019
How to Staff When Customers Arrive in Batches
Andrew Daw, Robert C. Hampshire, Jamol Pender
In many different settings, requests for service can arrive in near or true simultaneity with one another. This creates batches of arrivals to the underlying queueing system. In th…